Members stay when they feel connected to their club.
Every member has a story your club already holds. M-U-M brings it together, so your team can reach out at the right moment, mark the milestones that matter, and help every new member find their place.
Clubs face a similar challenge every year.
Members leave, places open, new members join, and everyone needs to keep feeling part of the club. M-U-M helps your team at every stage.
- Leaving55
members left the average club in 2025.
M-U-M spots the quiet signs months before renewal, while there’s still time to talk. - Waiting122
people on the average waiting list, at the 53% of clubs that have one.
M-U-M shows which places will open, and keeps the waiting list warm. - Joining81
new members joined the average club in 2025.
M-U-M helps each one settle in and find their people in their first season. - Belonging630
playing members at the average club, each with their own moments and habits.
M-U-M helps keep the whole membership healthy and personally in touch.
Figures for UK members’ clubs from the Hillier Hopkins Golf Clubs’ Survey 2025/26 (79 clubs, published March 2026).
Built around the people who run your club.
One picture of every member, shared by the whole team. Choose a role to see what it shows them.
See the deeper insights for each role
Clear actionable insights.More time to engage and connect with your members.
Know when to reach out
Each week, a short list of members worth a conversation, and why, spotted from early signs months before renewal.
Make it personal
The moments worth marking, from a first competition win to 25 years as a member, each with a note ready to make your own.
Work as one team
The General Manager, Head Pro and clubhouse share one picture of every member, each with the view that fits their job.
Invented example names.
Built from what you already keep. Nothing changes for your staff.Members never see it, they simply notice the club remembered.
Ready on day one.Shaped around your club.
26 insights for the General Manager, Head Pro and clubhouse, ready from the first week.
We work with your team to answer the questions only your club asks, from picking club teams to your own events calendar.
Three small steps, and nothing changes until you decide.
- 1
Getting to know your club
A call or a meeting, whichever suits you, to hear about your club, your members and your vision for the future, and to share more about M-U-M.
- 2
A look back at last season
With your permission, we run M-U-M privately on last season’s records and show you who it would have flagged, and when. You check it against what you already know.
- 3
Choose where to start
Begin with the role that fits: the General Manager, the Head Pro or the clubhouse. Add the others as you see the value, and shape the insights around your club.
See what your club already knows.
We’re inviting a small number of founding clubs to join this season and shape M-U-M alongside the people who use it.
“Members don’t stay as a member of a club for the golf alone. They stay for the people, the welcome, and the feeling that their club knows them. M-U-M helps your team give that feeling to every member, not just the ones they see every week.”
Scott, founder, Bandon Five Ltd
Thank you.
We’ll be in touch within two working days.
Your email app should open with your message ready to send. If it doesn’t, copy our address and email us directly. We reply within two working days.
scott@bandonfive.co.uk